Article Summary –
The North Carolina Department of Health and Human Services is launching Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans for Medicaid recipients on July 1, aimed at integrating physical and behavioral health services for 210,000 eligible residents. These plans will cover various needs including mental health services, prescription drugs, and physical care, and residents were informed of the transition through letters and provided with resources to help them understand the change. Additionally, the NCDHHS has published a communication toolkit available in English and Spanish, and will host a webinar on July 1 to provide further updates on the launch.
New tailored Medicaid plans are launching on July 1. Here’s what North Carolinians need to know.
The North Carolina Department of Health and Human Services (NCDHHS) is launching its Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans on Monday, July 1. These plans aim to integrate physical and behavioral health services for 210,000 eligible residents.
Tailored Plans are designed for NC Medicaid members with serious mental illness, severe substance use disorders, intellectual or developmental disabilities, or traumatic brain injuries. Services include physical care, mental health services, prescription drugs, long-term services and supports, and other health-related needs.
NC Medicaid Deputy Secretary Jay Ludlam stated that the new plans will cover comprehensive support from day one, addressing both physical and behavioral health needs.
In April, the NC Medicaid Enrollment Broker informed eligible North Carolinians about the transition to Tailored Plans. Those who did not choose a primary care provider by the May 15 deadline were assigned one but can change providers through January 31, 2025. Welcome packets and new member ID cards have been sent out by providers like Alliance Health, Trillium Health, Partners Health, and Vaya Total Care. For assistance, contact the NC Medicaid Enrollment Broker at 833-870-5500, TTY: 711, or visit RelayNC.com.
NCDHHS has published a communication toolkit available in English and Spanish, including flyers, presentations, and social media graphics to help residents understand the new plans. Kelly Crosbie, Director of the NCDHHS Division of Mental Health, emphasized the importance of these resources.
Additionally, the Division will host its monthly webinar, “Side by Side with DMHDDSUS,” on July 1 to provide updates on the Tailored Plan launch. For more information or to register for the webinar, visit the provided registration link. For further details on Tailored Plans, visit the dedicated Medicaid webpage.
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This article first appeared on Good Info News Wire and is republished here under a Creative Commons license.
This story was generated in part by AI and edited by Cardinal & Pine staff.
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